Stop wasting time on tech problems.
Get back to running your business.

I help businesses work smarter with technology. From automating routine tasks to fixing technical headaches, I provide practical IT solutions that save you hours every week.

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Remote support worldwide
Solutions that actually work
Clear communication

How I Can Help

Real solutions to real problems - no corporate jargon

Workflow Automation

Transform repetitive tasks into one-click solutions. Save hours every week on manual work.

Common automations:
  • Invoice generation from timesheets
  • Report creation and distribution
  • Data sync between systems
  • Email parsing to database entry
  • Document processing workflows

System Integration

Make your software tools work together. No more copying data between systems.

What I connect:
  • CRM to email marketing
  • E-commerce to accounting
  • Databases to web forms
  • Payment systems to invoicing
  • Any API to any system

Custom Tools

When off-the-shelf doesn't cut it, I build exactly what you need.

Recent builds:
  • Browser extensions for data entry
  • Web scrapers for market research
  • Custom calculators and quote tools
  • Internal dashboards and portals
  • WhatsApp/SMS automation bots

Bug Fixes & Troubleshooting

Website down? Software broken? I'll find what's wrong and fix it.

Problems I solve:
  • Website errors and downtime
  • Slow database queries
  • Broken integrations
  • Software bugs and glitches
  • Performance optimization

Legacy System Support

Old systems nobody understands? I'll fix, document, or modernize them.

Experience with:
  • Undocumented business logic
  • Old databases and scripts
  • Legacy code updates
  • System documentation
  • Gradual modernization

Data & Reporting

Turn your data into insights. Automated reports that actually make sense.

What I deliver:
  • Automated dashboards
  • Data cleanup and migration
  • Report optimization
  • Real-time analytics
  • Custom data visualizations

Common Problems, Practical Solutions

Recognize any of these?

"We spend all morning on reports"
Automated dashboards that update themselves
"Our data is stuck in different systems"
Seamless connections that keep everything in sync
"Only one person knows how it works"
Documentation and training so anyone can run it
"It takes forever to process orders"
Streamlined workflows that handle volume efficiently
"We're copying the same data everywhere"
One source of truth with automatic updates
"The website keeps crashing"
Find the root cause and implement a permanent fix
"We can't get the data we need"
Custom queries and exports that give you answers
"Everything is manual"
Smart automation that pays for itself in weeks

About

I'm Alex Susanu, a technical problem solver with over 8 years of experience helping businesses work more efficiently with technology. Currently a LIMS Support Engineer by day, I help businesses automate workflows, fix technical issues, and build custom solutions in my spare time.

My approach is simple: understand your problem, propose a practical solution, and deliver something that actually works. No unnecessary complexity, no vendor lock-in, just tools that make your business run better.

From debugging enterprise systems at 10x Banking to building automation tools for small businesses, I've seen (and fixed) just about every type of technical challenge.

Technical expertise includes:
Python JavaScript SQL/Databases API Integration Cloud Services (AWS) Automation Chrome Extensions Web Scraping Linux/Bash Docker

Let's Solve Your Tech Problems

Tell me what's broken, what's slow, or what you wish was automated. I'll get back to you with a clear plan and quote.