Alex Susanu
freelance · remote worldwide

Practical troubleshooting, automation, and technical investigation for messy systems.

Broken workflows, hard-to-explain errors, scripts, integrations, log investigation, SQL diagnostics, Linux admin, and small tools that save time or unblock stuck systems. Short, scoped engagements with a written deliverable - not an open-ended retainer.

Start a conversation See engagement types

what_I_help_with

Automation & Scripting

Turn repeated manual work into scripts, scheduled jobs, or small CLI tools.

  • Python / Bash / PowerShell scripts
  • CSV, Excel, XML and JSON processing
  • Scheduled reports and data syncs
  • Browser helpers, exports and cleanup jobs

API & Integration Help

Connect tools that should talk to each other, or debug the ones that already do.

  • REST API debugging and data mapping
  • Webhooks and system-to-system handoffs
  • Auth, token and request/response issues
  • SaaS, database or file-based workflow integrations

Small Internal Tools

Quick web apps or dashboards to replace a spreadsheet.

  • Lightweight dashboards or admin tools
  • Form-to-database pipelines
  • Report generators and exports
  • Simple database-backed or browser-based workflows

Broken Scripts, Jobs & Errors

When something fails and you need someone to find where it breaks.

  • Failed scripts, scheduled jobs and imports
  • Log review for repeated errors or crashes
  • DNS, SSL, email and access problems
  • Clear fix notes: what broke, why, and what to do next

engagement_types

Every engagement starts with a free 30-minute intro call and ends with a written scope before any work begins. UK-based, working remote worldwide.

how_it_works

  1. Intro call (free, 30 min)

    We talk about the problem, your stack, and whether I'm the right person. If I'm not, I'll say so and point you somewhere better.

  2. Written scope

    One-page statement of work: what I'll deliver, by when, for how much. Nothing starts until you say yes.

  3. Work in public (to you)

    Daily standups or async updates — your choice. Commits, diagrams, and decisions land in your repo or a shared doc as they happen.

  4. Handover

    Everything I touch comes with documentation your team can actually use after I'm gone. Code reviews optional, strongly recommended.

faq

Can you sign an NDA?
Yes — standard mutual NDA before sharing any sensitive context.
Do you work with startups or only enterprise?
Both. Early-stage startups often get the most value from workflow cleanup, automation, documentation, and practical technical triage before they can justify a full hire.
Can you write code, not just advise?
Yes — most engagements include real code or configuration. Common work includes Python, Bash, PowerShell, SQL, REST APIs, small web tools, Docker/dev setup, and documentation.
Which time zones do you cover?
UK (GMT/BST). I overlap comfortably with EU and US East. US West by arrangement.
Do you offer long-term retainers?
Yes, as a monthly support block: 10h/month for £500 or 20h/month for £900. Time can be used for calls, investigation, coding, testing, documentation, log review, API work, and handover notes. Extra work is agreed before it happens.
Is the monthly support block 24/7 support?
No. It is async-first technical support for agreed systems and workflows. It is not emergency incident response, unlimited helpdesk, or a managed IT service.
What won't you do?
Open-ended retainers, anything where I'd have to pretend to know something I don't, and security-critical work where I'm not the right person.

get_in_touch

Fastest route: email with 2–3 sentences on the problem, your stack, and any deadline. I reply within 2 business days.

alex@susanu.com LinkedIn ↗