Alex Susanu
senior support engineer · cloud · platform · backend

I investigate complex technical problems and build practical engineering solutions.

Experience across enterprise production support, platform engineering, backend development, automation, Linux, Kubernetes, AWS, SQL, APIs, and regulated healthcare and banking systems.

profile

I work across support and engineering, tracing issues through applications, infrastructure, databases, APIs, logs, deployment pipelines, and operating systems. My focus is understanding the actual failure, fixing it properly, and reducing the chance of it happening again.

core_experience

Production Support

Investigation of complex incidents across application and infrastructure layers.

  • Log analysis and root-cause investigation
  • Oracle SQL and PL/SQL diagnostics
  • IIS, Windows and Linux troubleshooting
  • Enterprise healthcare and banking systems

Platform & Cloud

Hands-on work with deployment platforms, cloud infrastructure, and CI/CD systems.

  • AWS, Kubernetes, Docker and Helm
  • Jenkins pipelines and release support
  • Container and deployment failures
  • Linux systems and networking

Automation & Tooling

Small tools that remove repetitive work and make investigations faster.

  • Python, Bash and PowerShell
  • Log parsing and internal dashboards
  • XML, JSON and CSV processing
  • Browser extensions and workflow automation

Backend & Integrations

Development and maintenance of backend services and system integrations.

  • Java and Spring Boot services
  • REST APIs and authentication
  • Database-backed applications
  • Technical documentation and handover

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